GoldStandard Privacy Policy

At GoldStandard, your privacy is non-negotiable. We only process the data necessary to provide and improve our service. We never sell your data to third parties.

1. Who are we?

Data controller:
GoldStandard Amsterdam (Sublime Retail)
Website: www.goldstandardamsterdam.com
Email: info@goldstandardamsterdam.com
Visiting/return address: Stekkenbergweg 12, 1105 AJ Amsterdam, Netherlands
Registered address: Bovenkerkerweg 6, 1185 XE Amstelveen, The Netherlands

2. Who does this policy apply to?

This policy applies to visitors to our website, newsletter subscribers and customers who make purchases through our webshop.

3. What data do we collect?

• Identity and contact: name, email, telephone number, address
• Order and payment details: order history, selected payment method (payment details are processed by the payment provider)
• Technical: IP address, device and browser information, cookie IDs
• Communication: your messages via email or contact form

4. What do we use your data for?

• Processing and delivering your order
• Customer service and order updates
• Newsletter (only with your permission – you can unsubscribe at any time)
• Analysis and improvement of our website and services
• Legal obligations (e.g. administration)

5. Who do we share data with?

Only when necessary for our services:

• Shopify (webshop platform)
• MyDomain (hosting and email)
• Klaviyo (email/newsletters)
• Mollie (payments) and possibly PayPal
• DHL/PostNL (shipping)
• MoneyBird (accounting)
• WebwinkelKeur (reviews), if applicable

We have data processing agreements in place with these parties, and they implement appropriate security measures. We never sell your data.

6. How long do we retain your data?

• Order and invoice data: 7 years (legal retention obligation)
• Newsletter data: until you unsubscribe
• Contact requests: as long as necessary for processing

7. Security

Our site is secured with SSL and we use organizational and technical measures to prevent misuse, loss, and unauthorized access.

8. Your rights (GDPR)

• Right to access, rectify and delete
• Restriction of or objection to processing
• Data portability
• Withdrawal of consent (e.g. for newsletter)

Submit your request to info@goldstandardamsterdam.com . We will respond within 30 days . You also have the right to lodge a complaint with the Dutch Data Protection Authority.

9. Cookies

We use cookies for site functionality, shopping cart functionality, analytics, and (if enabled) marketing. See our Cookie Statement for details and preferences. You can manage cookies through your browser.

10. Minors

Our webshop is not aimed at children under the age of 16. We deliberately do not process data from minors without the consent of a parent/guardian.

11. Transfer outside the EU

Some processors (such as Shopify/Klaviyo) may store data outside the EU. In that case, we ensure an adequate level of protection (e.g., standard contractual clauses).

12. Changes

We may update this policy. The most recent version is always available on this page. Please check this page regularly.

13. Contact

Questions or requests about privacy? Contact us:
Email: info@goldstandardamsterdam.com
Address: Stekkenbergweg 12, 1105 AJ Amsterdam, Netherlands